01Introduction
This Privacy Policy describes how Pierina – Plats Maison Montréal (“we”, “us”) collects and uses personal information when you use pierinaplatsmaison.com, place a weekly menu order, request catering, or contact us.
02Information We Collect
Depending on your interaction, we may collect:
- name
- phone
- delivery address
- order details
- payment status (processed by payment providers)
- technical logs (IP, browser) for security and analytics
03How We Use Information
- Process orders
- Arrange pickup / delivery
- Provide customer support
- Send transactional messages
- Improve the site
- Meet legal obligations in Quebec and Canada
04Cookies and Similar Technologies
We and our processors (e.g. WordPress, WooCommerce, analytics, security, cookie consent tools) may use cookies required for cart/checkout and optional analytics/marketing cookies where consent is required.
05Sharing
We share data with service providers needed to operate the shop (hosting, payment, delivery logistics, email). We do not sell personal information.
06Retention & Security
We retain order records as needed for accounting and customer service, then delete or anonymize when no longer required. We apply reasonable technical and organizational safeguards.
07Your Rights
Subject to applicable Quebec/Canadian law, you may request access, correction, or deletion of personal information by emailing info@pierinaplatsmaison.com.
08Contact
Pierina – Plats Maison Montréal